Bcbsnc phone number
Bcbsnc phone number. Nov 1, 2022 · See back for contact information. Save Changes If you have any problems logging in to the Blue e network or Blue Premier, please call the eSolutions HelpDesk at 1-888-333-8594 Option 1 or your system administrator. You will need to contact Blue Cross NC Provider Service at 800-777-1643, Effective 1/1/2008, Blue Medicare HMO and Blue Medicare PPO members have the freedom to choose in-network providers and specialists without a referral. We have specialized agents to ensure you receive the information you need. Shop Plans. Hearing aids can make a real difference. Use My Health Toolkit ®. Contact Network Management Phone: 800-777-1643 Fax: 919-765-4349 Email: providerupdates@BCBSNC. Apartment/Suite. Get Started Phone: 888-275-7513, ext. Email: BlueCenters@bcbsnc. Call for verification of benefits, confirmation of coverage, and claims issues. com with your CAQH ID number. org) (accessed July 2023). O. City. Our employees bring energy and creativity to the workplace and it shows in our innovative approach to improving the health and well-being of North Carolinians. . 15, 2022. 800-835-8699: Availity ® Register with Availity to verify eligibility and benefits, submit prior authorization requests, obtain claim status, view provider claim summaries and more. Apply for HR, Legal & Compliance jobs at Blue Cross and Blue Shield of North Carolina. Blue Cross NC may choose to pay non-contracted providers. Conventional, disposable and medically necessary contact lenses Retinal imaging to detect changes and disease LASIK vision correction You can save more when you visit an in-network doctor or specialist. Save money on hearing aids. See important dates, forms, resources, policies and more. Using the web browser buttons (such as Back and Forward) to navigate within the Student Blue portal may produce unexpected results. Blue Cross NC may be reached at 1-877-258-3334 from 8:00am to 7:00pm Monday through Friday. SpecialtyPharmUpdates@bcbsnc. Availity 800-282-4548: Eligibility and Benefits If you have any problems logging in to the Blue e network or Blue Premier, please call the eSolutions HelpDesk at 1-888-333-8594 Option 1 or your system administrator. Better care starts here. If you have questions about group Medicare prescription drug plans, call us at 1-888-382-7160, Monday - Friday from 8 a. State Zip Code + Add Business Address + Add Home Address. This Agreement is between _____ (herein referred to as "you" and "your") and Blue Cross and Blue Shield of North Carolina, an independent licensee of the Blue Cross and Blue Shield Association, (herein referred to as "Plan"). Contact Us. Our new Charlotte location is officially open! We look forward to seeing you here. You can reach our Blue Cross NC team by chat, phone, secure message or visiting a store. If you're a member and need immediate help with your account, claims or any other health insurance issues, you’ll get the fastest service by calling your plan-specific Customer Service phone number Monday - Friday, 8:00 a. Browse our opportunities and apply today to a Blue Cross and Blue Shield of North Carolina HR, Legal & Compliance position. Please call our customer service number or see your Evidence of Coverage for more information, including the cost-sharing that applies to out-of-network services. Formulary and pharmacy network may change at any time. — 4:30 p. If you have questions about Medicare benefits and services, including prescription drug coverage, call 1-800-MEDICARE (1-800-633-4227) 24 hours a day, 7 days a week. Last Name . With the BlueCard® program, Blue Cross NC members can get health care services and benefits while traveling or living in another Blue Plan’s service area. We are currently not able to accept credit card payments by phone for Medicare and Senior Dental members. gov) Telehealth benefits are available on all plans either from Blue Cross NC or through the provider network. , Eastern time. Members are still expected to select a primary care physician (PCP). For other language assistance or translation services, please call the customer service number for your local BCBS company. Contact eSolutions Help Desk 888-333-8594, Option 1 Monday through Thursday 8 a. gov account. Please contact 888-206-4697 (TTY: 711) for assistance. Q: Can I make my premium payment by phone? A: Yes. Access tools, policies and the latest information to help you care for our members. Date of Birth . , Monday-Friday. * This means they are not 100% covered, and may cost you money at your doctor’s office or lab: Have questions? Call or write us! Member Services: 844-594-5070 (TTY 711) Already a member? Log in to your account and send us a message. com M-F 8AM to 6PM . . For premiums invoices for September 2024 and prior contact Blue Cross of NC: (888) 234-2416 TTY: (800) 442-7028 stateppoinvoice@bcbsnc. Routine oral exams (twice per Benefit Period) Adult & child cleaning (twice per Benefit Period) Apr 23, 2020 · United States List BCBS Provider Phone Number; Alabama: 800-517-6425 (Benefits/Eligibility) 800-327-3994 (PEEHIP) 800-760-6851 (Customer Service) 800-492-8872 (Federal Employee Program) Contact eSolutions Help Desk 888-333-8594, Option 1 Monday through Thursday 8 a. With it, you won’t get paper bills in the mail. Raleigh services. Submit CMS1500 and UB04 claims electronically through Blue e. 800-368-2312. City, State, ZIP . Blue Cross NC provides the telehealth program for your convenience and is not liable in any way for the goods or services received. We will notify you by email each time your bill is For October 2024 premium invoices and after contact iTEDIUM: (855) 552-6272 GroupBilling@itedium. Blue Cross and Blue Shield of North Carolina (Blue Cross NC) must approve a prior review before your plan will help cover the cost of certain prescription medications, medical procedures, or health care services. o The EFT department fax number is 919-765-7063. Phone: 888-275-7513, ex. Yes, Blue Cross NC may waive or reduce any applicable dental waiting period by the number of months of prior dental coverage. The member will need their Healthy Blue + Medicare member ID number, demographic information, and items purchased online should contact 866-413-2582. Phone: 1-877-258-3334 Fax: 1-919-765-1920. Alternatively, you may call customer service at the number listed on your EOB or ID card. If you need more information about a particular service, contact your health care provider to discuss the details of how they filed the claim with your plan. By calling 800-672-7897, Care Management staff are available to assist with arranging care for services for our commercial and State Health Plan membe Apr 25, 2020 · BCBS Federal Phone Number - FEP List Statewise Customer Service Precertification Mental Health/Substance Abuse Case Management Hospital; Alabama (800) 248-2342 (800 Dec 22, 2021 · It's important we treat you fairly! That's why we follow federal civil rights laws in our health programs and activities. As a Blue Cross and Blue Shield of North Carolina member, you have two options for hearing aid discounts: Beltone and TruHearing. Blue Cross NC also offers an online customer service portal for members called “Blue Connect. Blue Cross NC offers wellness programs as a convenience to aid members in improving their health; results are not guaranteed. Call the mental health number on the back of their Blue Cross NC member ID card and select the option for “Crisis” Call 988 (the Suicide and Crisis Lifeline) Call 911; Or go to the nearest emergency department in the event of a psychiatric or medical emergency o The number to contact the EFT department is 919-765-2293. com. If you are in need of more information about your plan you should contact customer service Monday-Friday, 8:00 a. to 5 p. - 7:00 p. com M-F 8AM to 6PM. - 9:00 p. Get an Enrollment and Change Application from Customer Service (call the number on the back of your member ID card) or through your employer. Fax: 1-919-765-1920. Service/Claim Information . 1-800-626-2212 - Behavioral Health Provider Choose the customer service number that relates to your account or contact member services with general inquiries. Blue Cross NC makes health insurance easy. You can contact us in a couple of ways: Check the back of your membership card for your specific customer service phone number. Call or Fax Most of the questions you may have are listed in the. A: BCBSNC's Customer Service representatives are available to answer calls at 1-877-258-3334, Monday through Friday from 8:00 a. How is electronic payment sent? The EFTs will be sent by ACH transactions and deposited directly into your bank account. The letter will tell you which drug list, or formulary, your patient's plan uses. Source: Who We Are (bcbsncfoundation. Send an email to credentialing@bcbsnc. For all other inquiries, including member support questions, please contact Blue Cross NC at 800-214-4844 or PNC. Prior review (prior plan approval, prior authorization, prospective review or certification) is the process Blue Cross NC uses to review the provision of certain behavioral health, medical services and medications against health care management guidelines prior to the services being provided. You can access these in-network health care providers in all 50 states, and Washington, D. Box 650712 Dallas, TX 75265-0712. The percentage of medical doctors and hospitals is based upon the number of providers that applied for a Blue Cross NC provider number and then contracted with us versus the total number of providers who applied. You can always Go Paperless by signing up for AutoPay. Contact Information for Agents. Please select the right option for you: If you are interested in additional information concerning Blue Options HSA SM please contact our Direct Sales Department at 1-800-324-4973, 8 a. Self Service available 24/7 through this phone number. Contact audience Provider Contacts Physician Services 1-800-624-1110 - Physical Health Provider Services. ” You can access these in-network health care providers in all 50 states, and Washington, D. Non-participating providers can also use Blue e after registering their NPI to sign up for EFT. Log into My Business Manager SM. Calling the phone number on the back of your member ID card provides the fastest and most direct service for questions. Learn about Experience Health, a new and innovative insurance company owned by Blue Cross NC. Available on select plans. (1-888-451-9957/TTY users dial 711) For more information contact the plan. Price position is an average based on a comparison of our leading competition Q1 2022 rates across a representative sample of plans with comparable plan designs. Contact Name Phone/E-mail/URL; Provider Service Unit. SECTION 5: Submitting Form Information. Don’t have your ID card? Call: 1-888-206-4697. The number gives information about the pharmacies in your patient's network. ) Q: What are your Customer Service hours? Providers. Frequently Asked Questions (FAQs). I want to contact health services, the 24/7 Nurseline or other Medicaid services: Please visit our BCBSNM Medicaid contact page. PLEASE NOTE: If your other insurance or Medicare policy is primary, you must attach a copy of the Explanation of Benefits from . (CST) Have your insurance ID card available to complete the online waiver request. If you only make a one-time payment online, you will still get paper bills. If you have any problems logging in to the Blue e network or Blue Premier, please call the eSolutions HelpDesk at 1-888-333-8594 Option 1 or your system administrator. Blue Cross NC may contract with independent third-party vendors for the provision of certain aspects of our wellness programs and is not liable in any way for goods or services received from them. Don't have your member ID card? Please call: 888-206-4697 Health care providers, find a Blue Cross NC phone number for info on eligibility, benefits and claims status, plus medical policies, contract updates and more. Have questions? Call or write us! Member Services: 844-594-5070 (TTY 711) Already a member? Log in to your account and send us a message. 2. 1, 2023, will receive their member ID cards on or after Dec. Contact your local BCBS company For specific questions regarding your benefits, including claims, prior approval and To find out what is covered under your BCBSNC Blue Cross NC medical and/or dental insurance policiesplan(s), call Customer Service at the phone number on your member ID card. Blue e is the provider portal for Blue Cross NC. BCBSNC sends the file and it then Blue Cross and Blue Shield of North Carolina (Blue Cross NC) provides free aids to service people with disabilities as well as free language services for people whose primary language is not English. Contact Customer Service at 1-877-258-3334; Log on to our Web site at bcbsnc. 3 Call the BlueCard number on the back of your BCBSNC ID card or try our Find A Doctor search tool to find a provider near you. C. Mail to: If you get health coverage through an employer: Contact your group administrator or HR department to make changes to your account. Use the Find Care search tool in your Blue Connect member portal to locate one in your area and when you travel. Learn more about our coverage options including health, Medicare, dental and vision options for you, your family or your employees. Enhanced Drug List: A, B; Essential Drug List: C, D; Net Results Drug List: E MemberClaimsSubmission@bcbsnc. Use My Health Toolkit®. Federal Employees Plan (FEP) Mon, Tues, Thurs, Fri 8 a. 42328; Plans for Groups With 50+ Employees Look for a capital letter or a capital letter/number combination after the "Rx" on your patient's card. This will allow our billing system to be updated with the correct 2022 TMP based on internal study comparing 2022 Blue Cross NC 1Q rates to 2022 1Q UHC rates. North Carolina Help Center: Important contact information for Blue Cross and Blue Shield of North Carolina. Specialty pharmacies wanting more information on the Free Market Health program or in need of program assistance can contact the FMH team at 877-787-0520 or via email at Support@FreeMarketHealth. Shatterproof, a national non-profit dedicated to reversing the addiction crisis in the US is leading the implementation of ATLAS, a quality measurement system for addiction treatment facilities. Diagnostic & Preventive Services Covered at 100%. to 7:00 p. To obtain benefits, eligibility, or adjust a claim. Contact our Marketing department: 803-264-2328 in Columbia, or toll-free 800-288-2227, ext. Are you an agent with questions about selling our plans? Plans for Individuals, Families or Employer Groups With 2-50 Employees. ET Friday It's an exciting time to work at Blue Cross and Blue Shield of North Carolina (Blue Cross NC). LIBERTY received HITRUST CSF v8. Internal data, May 2023. Contact eSolutions Help Desk: 888-333-8594, option 1. Discover employer, individual, family, Medicare & Medicaid plans from Blue Cross NC. You can call 1-800-333-7009 to pay by phone. 8. Contact us for more details about our plans, coverage, costs and more. Points of contact for members If you have any problems logging in to the Blue e network or Blue Premier, please call the eSolutions HelpDesk at 1-888-333-8594 Option 1 or your system administrator. -5 p. 1 certified status for its Health Solutions Plus core application and supporting systems as of 11/20/17 The Blue Cross NC Care Management Department works with physicians and members to facilitate the most medically appropriate, cost-effective, quality care for our members. Rate quote is for a 65-year-old female on Plan G (BMS G, 1/24) with a $36. You may also utilize the voice response unit on the Customer Service line, or log on to Blue Connect to complete a number of Customer Service transactions. Get answers online. Please note: If you purchased your plan on the Marketplace and need to update your information, please contact HealthCare. Schedule an Appointment . m. For questions about your plan, bills or claims, call the Customer Service number on the back of your Blue Cross NC member ID card. Blue Cross NC members have access to wellness resources, information about their health insurance plan, dedicated customer service support and more. For questions concerning your dental assistance in locating a participating provider, or assistance in scheduling an appointment, please contact our member service representatives at: 866-544-4350, TTY users: 877-855-8039 DOWNLOAD US - The free LIBERTY Dental mobile app gives you access to all our self-service tools 24/7. The settlement period is determined by the bank (usually 2 days). Phone Number. Contact Information. Proof of prior dental coverage with less than 63 days lapse in coverage is required. N/A: Base PPO Plan (70/30), Enhanced PPO Plan (80/20) & HDHP Members: iTEDIUM If you get health coverage through an employer: Contact your group administrator or HR department to make changes to your account. About Mental Health (cdc. You will receive notice when necessary. Call our customer service number on the back of your member ID card to report information that is wrong. Get help with all your health care needs at the Blue Cross NC Centers. Student Blue Loading A specific customer service center supports each member. If you buy your own health coverage: Log in to Blue Connect ℠ to update your contact information when your address, cell phone number, or email address changes. Change Healthcare is an independent company providing revenue and payment cycle management on behalf of Blue Cross and Blue Shield of North Carolina. Choose a topic. Get help picking the best plan for your needs. Visit any of our locations for help understanding or purchasing a new health plan from Blue Cross NC. I want to contact you by mail: Blue Cross and Blue Shield of New Mexico Medicaid P. Hearing loss is common, especially as we age. The products and services described on the this Site are neither offered nor guaranteed under your BCBSNC Blue Cross NC contract with the Medicare program. Signature: Date: Daytime. We do this to ensure personalized service for every member. Service: A summary description of the type of medical service provided. gov by calling 1-800-318-2596 or by logging in to your HealthCare. If you need help with: Please call: CA50, CA80, CA90 Welcome to the Blue Connect and Blue Cross of North Carolina Member Self-Service Portal. Jan 1, 2023 · For language services, please call the number on your member ID card and request an operator. Welcome to the Blue Connect and Blue Cross of North Carolina Member Self-Service Portal. that insurer. ET Friday View our Healthy Blue + Medicare D-SNP resources for the provider claims support you need, including forms, policies, contact information and more. Your claim cannot be processed without this information. through BlueCard®. Linking your Blue Connect account helps you quickly access:. Alternate Phone Number . 2024 Prior Authorization Guidelines (PDF) 2023 Prior Authorization Guidelines (PDF) 2022 Prior Authorization Guidelines (PDF) 2021 Prior Authorization Guidelines (PDF) 2020 Prior Authorization Guidelines (PDF) Join the Blue Cross NC provider network, trusted by doctors, dentists, pharmacists and hospitals across North Carolina for more than 90 years. You can contact us in a couple of ways: Check the back of your membership card for your specific customer service phone number . com and access Blue Connect (With Blue Connect you can request up to two new ID cards or update your policy's contact information when your address, phone number or e-mail address changes. 1. - 5 p. For other language services: English (PDF opens in a new tab) | Español Spanish (PDF opens in a new tab) | 繁體中文 Chinese (PDF opens in a new tab) | Tagalog (PDF opens in a new tab) | Tiếng Việt Vietnamese (PDF opens in a new tab) | العربية Arabic (PDF opens in a new tab) | Français Individual and family members (under age 65) The Blue Cross NC mail order prescription program offers you the convenience of receiving up to a 90-day supply of medication delivered to you with free standard day shipping through Amazon Pharmacy (MedsYourWay ®) and Express Scripts ® Pharmacy (ESI). We don't discriminate, exclude people, or treat them differently on the basis of race, color, national origin, sex, age or disability. EST. Note: If you've recently selected a new plan on the Health Insurance Marketplace, please wait 48 hours before paying. Claims information and online EOBs; Up-to-date information about your deductible and coinsurance; Estimated out-of-pocket costs for specific providers and services Contact Information BCBSNC Customer Service. Providers Home Please contact your bank if you are unsure whether or not your bank allows your savings account to be drafted. Below are examples of common services your doctor may do that are not identified as preventive care by the Affordable Care Act (ACA). Contact LIBERTY Denatal Plan. Healthy Blue is a Medicaid plan offered by Blue Cross and Blue Shield of North Carolina. Phone: 1-877-258-3334. ” Brighton’s contact information for providers and members can be found on the back of the member ID card and is clearly labeled “Brighton. Complete sections A and B. If you need help, we're a click or a phone call away. Mailing Address. You can find this number on the back of your ID card. Phone. 50 deductible. Patient Information (If same as above, leave blank) First Name . Your actual rate is based on the deductible you choose, your age, and If you experience difficulties, you may also make your first premium payment via the Blue Cross NC Initial Pay by Phone system available 24/7 at 1-888-802-2386. Street Address. Number: By phone: Blue Medicare Utilization Management: 888-296-9790 Monday – Friday, 8 a. ” Impacted members with Brighton-administered benefits effective Jan. A specific customer service center supports each member. _____. Trusted health insurance leader Agents have been choosing Blue Cross and Blue Shield of North Carolina (Blue Cross NC) since 1933. bwok rzhma puuw axt usv mrvhonh iqewh jnydx ran ckwqbs
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